Live chat transcript with Site5 support:
Nithin T. [12:31:37 PM]: Hello! Welcome to the Site5 Technical Support Live Chat! How may I help you?
Mark [12:31:37 PM]: Can’t access my leander-hosted site from XXX.255.214.YY. Have I been firewalled?
Nithin T. [12:32:13 PM]: Hello Mark. Please give me a minute to check your IP
Mark [12:32:17 PM]: Thanks.
Nithin T. [12:35:35 PM]: Your IP was manually blocked at the server
[12:35:42 PM]: I have unblocked it now
Mark [12:35:56 PM]: Works. Thanks!